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Privacy Policy

L98 Privacy Policy — Your Information Is Completely Safe With Us

L98 takes the protection of your personal data very seriously. This page covers what information we collect, how we store it, and the steps we take to safeguard your privacy.

Last Updated: January 2026
Table of Contents
You Have the Right To

You can request to view, correct, or delete your information at any time.

📄 1. Introduction

L98 (https://l98.onl) is a trusted online gaming platform. We believe it is our responsibility to keep every player's personal information completely private and secure. This Privacy Policy explains how l98 collects and manages your data.

By using the l98 website or app, you agree to this Privacy Policy. If you do not agree with these terms, please discontinue use of l98's services and contact our support team.

This Privacy Policy is prepared in accordance with applicable data protection laws in Bangladesh and international standards. l98 may update this policy at any time — registered users will be notified by email of any significant changes.

In Summary: l98 uses your information solely to improve our services and personalize your experience. Your data is never sold to third parties.

📋 2. Information We Collect

L98 collects various types of information from you in order to deliver the best possible gaming experience and maintain a high standard of service. A detailed breakdown of the information we collect is provided below:

Data Type Example Purpose of Collection
Identity Information Name, date of birth, national ID Account Verification & Age Confirmation
Contact Information Email, phone number, address Account Management & Support
Financial Information Mobile banking number, transaction history Deposit & Withdrawal Process
Technical Information IP address, device type, browser Security & Fraud Prevention
Gaming Information Game history, bet amounts, wins and losses Responsible Gaming Monitoring
Cookie Information Session data, preferences, browsing patterns Delivering a Personalized Experience

L98 never directly stores your password, full bank account number, or card number. All sensitive financial data is handled in encrypted form.

⚙️ 3. How Your Information Is Used

L98 uses collected information only for specific, legitimate purposes. We never use your data unnecessarily or without authorization.

  • Account Management: For registration, login, password recovery, and account verification.
  • Transaction Processing: To process deposits and manage withdrawals.
  • Customer Service: To handle your questions, complaints, and support requests.
  • Security: To detect and prevent fraud, money laundering, and suspicious activity.
  • Personalization: To send you game suggestions and offers tailored to your preferences.
  • Responsible Gaming: To detect unusual gaming patterns and provide timely assistance.
  • Legal Obligations: To comply with applicable laws and regulatory authority requirements.
  • Service Improvement: To analyze and improve l98's platform and overall gaming experience.

L98 may send you promotional emails or SMS messages. You can opt out at any time by adjusting your Account Settings or by contacting our support team.

🗄️ 4. Data Retention & Duration

L98 stores your information on secure servers. All data is protected using AES-256 encryption technology, and access is restricted to authorized personnel only.

  • Account Information: Retained for the full duration your account is active, and for up to 5 years after closure.
  • Transaction Records: Retained for a minimum of 7 years in accordance with legal obligations.
  • Gaming History: Retained for up to 3 years for responsible gaming monitoring purposes.
  • Cookies Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 1 year.
  • Support Conversations: Retained for up to 2 years after the issue is resolved.

Data Deletion Request: To delete your account and request removal of your data, please contact the l98 support team. Please note that some information may need to be retained for a specified period due to legal obligations.

🤝 5. Sharing Information with Third Parties

L98 never sells your personal information or shares it without authorization. In certain specific circumstances, limited information may be shared with trusted partners:

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive the necessary information to process transactions.
  • Game Provider: Third-party game providers only receive the data necessary to operate their games.
  • Identity Verification Service: Information may be shared with approved verification services as part of the KYC (Know Your Customer) process.
  • Law Enforcement: Information may be disclosed to authorities where required by a court order or legal obligation.
  • Anti-Fraud Services: Limited data may be shared with specialized services for fraud prevention purposes.

All third-party partners are required to comply with l98's privacy standards. Under no circumstances may they use your data for their own purposes.

L98 does not share your information with any advertising networks or data brokers. Your data is only passed to partners directly involved in delivering our services.

🍪 6. Cookies & Tracking Technologies

L98's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your browser or device.

  • Essential Cookies: Essential for protecting login sessions and ensuring security. These cannot be disabled.
  • Functional Cookies: To remember your language preference, theme settings, and other personal preferences.
  • Analytics Cookies: To understand how users interact with l98 — including page visits, session duration, and more.
  • Security Cookies: Device fingerprinting to detect suspicious logins and fraudulent activity.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some l98 features.

⚖️ 7. Your Privacy Rights

L98 respects your right to control your personal data. You may exercise any of the following rights at any time:

  • Right to Access Information: You can request to see what information l98 holds about you.
  • Right to Rectification: You may request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You may request deletion of your data under certain circumstances.
  • Right to Restrict Processing: In certain cases, you can request that the processing of your data be temporarily paused.
  • Data Portability: You can request a copy of your data in a structured format.
  • Opting Out of Promotional Communications: You always have the right to opt out of marketing emails or SMS.

How do I submit a request? For any data-related requests, contact l98's live chat support. You can typically expect a response within 30 business days.

🔐 8. Security Measures

L98 uses industry-leading security technology to protect your data. Our security infrastructure is regularly audited by independent third parties.

  • SSL/TLS Encryption: Every data transmission on l98 is secured with 256-bit SSL encryption.
  • Two-Factor Authentication: OTP verification is used as an additional security layer when logging into your account.
  • Firewall Protection: Servers are protected by advanced firewalls and intrusion detection systems.
  • Regular Security Testing: Penetration testing and vulnerability scanning are conducted on a regular basis.
  • Access Controls: Staff are only granted access to the information necessary for their specific role.
  • Data Backup: Regular encrypted backups are stored at a secure offsite location.

If a security breach or suspicious activity is detected, l98 will notify affected users within 72 hours and take immediate action.

👶 9. Protection of Minors

All l98 services are strictly for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

  • Age verification is mandatory during the registration process.
  • In cases of doubt, l98 verifies age by requesting a government-issued ID.
  • If a user is identified as a minor, their account will be immediately closed and any collected data will be deleted.
  • If you know of a minor using l98, please notify our support team immediately.

📝 10. Policy Changes & Contact

L98 may update this Privacy Policy from time to time. For any significant changes, the "Last Updated" date at the top of the page will be revised and a notification will be sent to your registered email.

Continued use of l98 after an updated policy takes effect will be considered your acceptance of the new terms.

If you have any questions or concerns about this Privacy Policy, please contact our support team. We are always here to help.

Contact Address: For any privacy-related requests or questions, reach out via the site's live chat support or by email. Our team is available 24/7, every day of the week.

Why is your information safe with l98?

Get a quick overview of the technologies and policies l98 uses to protect your privacy.

🔒
End-to-End Encryption

Every data transfer on l98 is protected by 256-bit SSL encryption. No third party can access or read your information.

🛡️
No-Sale Guarantee

L98 never sells your personal information. Your data does not go to advertisers or data brokers — ever.

🔍
Transparent Data Use

You are always clearly informed about how your information is being used. Your data is never used for any hidden purpose.

✅
Regular Security Audits

Independent third-party experts regularly audit l98's security systems. Any vulnerabilities found are addressed immediately.

⚡
Fast Data Request Response

Requests to view, correct, or delete your data are processed within 30 business days. No complications.

👤
Your Data, Your Control

On l98, your data is always yours. You can update, restrict, or delete your information at any time.

Privacy FAQs

Find answers to the most frequently asked questions about l98's Privacy Policy.

No, l98 never sells your personal information. Your data is used solely to provide our services and is only shared on a limited basis with necessary partners.

Most data is deleted after account closure. However, transaction records and identity information must be retained for a specified period due to legal obligations. Contact our support team for more details.

Yes, you may request a copy of the data we hold about you at any time through l98's support team. We will provide the information within 30 business days.

l98 does not use your phone number for marketing purposes without your consent. During registration, you may choose whether to receive marketing communications, and you can change that preference at any time.

For significant changes, l98 will send a notification to your registered email and post a clear announcement on the site. You can also check the "Last Updated" date at the top of the page to see whether the policy has changed.

Enjoy your l98 gaming experience with complete peace of mind.

Join l98 today knowing your information is completely secure. Register now and claim your welcome bonus.

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